1. Features
  2. White-Glove Restoration

Someone who makes the calls so you do not have to.

Recovering from identity theft means banks, bureaus, the FTC, and sometimes police reports, in the right order. On Complete, a named U.S. based specialist does that work with you until it is done.

Since you opened this page

  • $0reported lost to fraudFTC, $15.9 billion reported lost in 2025
  • 0robocalls placed to AmericansYouMail, 52.5 billion robocalls in 2025
  • 0breach notices sent to AmericansITRC, nearly 279 million notices in 2025

Why it matters

What the numbers say, and what it means for you.

Recovery is a second job

Victims spend hours on hold, repeat their story to every creditor, and chase paperwork for months.

Order matters

Freeze before you dispute, report before you freeze. Done out of sequence, steps have to be redone.

Most people stop halfway

The damage that lingers on a report is usually the part nobody got around to. A specialist does not give up.

On the record

  1. Javelin Strategy and ResearchApril 21, 2026 Identity fraud cost Americans $27.3 billion in 2025 and hit 18 million victims. record
  2. Javelin Strategy and ResearchApril 21, 2026 Identity fraud and scams together cost Americans $38 billion in 2025 and claimed 36 million victims.
  3. FBI Internet Crime Complaint CenterApril 2026 The average internet crime complaint to the FBI in 2025 carried a loss of $20,699.
  4. FBI Internet Crime Complaint CenterApril 2026 Americans 60 and older reported $7.7 billion lost to internet crime in 2025.
  5. Javelin Strategy and ResearchApril 21, 2026 Criminals opened new accounts in other people’s names 5.4 million times in 2025, up 31% in a year, costing $7 billion. up 31%

Figures as published by each source. Full citations in the site record.

What you get, step by step

Three steps, and what lands in your hands at each one.

  1. Open a case

    One call or message and a specialist is assigned to you, not a queue.

    What you getA named specialist and a case number on day one.

  2. Work the plan

    Your specialist places freezes, files disputes, and handles the calls with banks and bureaus on your behalf.

    What you getFreezes placed and disputes filed for you, with every step logged.

  3. Close it out

    The case stays open until the accounts are cleared and your reports are clean, and covered costs are claimed under the policy.

    What you getA clean record and covered recovery costs reimbursed, subject to policy terms.

What is included

Every plan starts with the free scan. Complete carries everything on this page.

  • Essential$9.99 / mo
    • Identity restorationNot included
    • Identity theft insuranceNot included
    • Family coverageNot included
    Start with Essential
  • Plus$14.99 / mo
    • Identity restorationNot included
    • Identity theft insurance$1,000,000 identity theft insurance
    • Family coverageCovers you and your spouse
    Start with Plus
  • Complete$39.99 / mo
    • Identity restorationWhite-glove identity restoration
    • Identity theft insurance$5,000,000 identity theft insurance
    • Family coverageInsurance extends to your family
    Get Complete

Identity theft insurance is underwritten by AIG on the Plus plan and by Assurant on the Complete plan and is subject to the terms, conditions, and exclusions of the policy. Coverage is up to $1,000,000 on Plus and up to $5,000,000 on Complete.

Frequently asked questions

Is this a help line?

No. A help line reads you a checklist. A restoration specialist works the case end to end and reports back to you.

Which plan includes it?

White-glove restoration is Complete only. Plus carries insurance for you and your spouse without the specialist.

When are specialists available?

Specialists are U.S. based and work your case during business hours. If you are mid-incident, the first step is a credit freeze, which we walk you through at any time.

You are not a product.

See exactly where you are exposed. It takes two minutes and costs nothing.

See exactly where you are exposed